Frequently Asked Questions

Everything you need to know about shopping at Kodo Kids

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy for children's apparel?

We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please use our online portal to initiate a return or exchange.

How do I ensure I choose the correct size for my child?

Each product page features a detailed size guide based on height and weight measurements. If you are between sizes, we generally recommend sizing up for comfort and growth.

Are Kodo Kids clothes made from sustainable materials?

Yes, we prioritize organic cotton and eco-friendly dyes in our collections to ensure our garments are soft on your child's skin and kind to the planet.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly, but we can make changes within 60 minutes of placement. Please contact our support team immediately via live chat for assistance.

Do you offer international shipping?

We currently ship to over 20 countries. International shipping rates and delivery times vary by location and are calculated at the final stage of checkout.